FRUSTRATED

I moved across from ABSA Credit Card to FNB Credit Card. FNB had to settle the amount with ABSA. Needless to say that I have spent 3 days on the phone to 4 departments and NO ONE CAN HELP ME. This payment has not been allocated on ABSA's side due to different reference numbers. I have been moved from pillar to post and I get shifted from one department to the next. But in 5 days there has been NO resolution. ABSA is waiting for the proof of payment which I have sent several emails to FNB and ABSA. ABSA rep**** every single time, and ZERO response from FNB!!! I regret my decision!!!!