1 reviews | Active since Oct 2018
Frustrated
On 30/09/2018 I made a payment of R750 to fnb account ********** 1200 by cellphone banking ussd however i mistakenly chose wrong bank name absa instead of fnb, so i called the call centre and the lady told me that she can't help me, i have to contact absa and find out if they can't help me. I am so frustrated as this money is for my child's school fees. Please help
Good day Mokgaetsi Tlhotse,
I tried contacting you on the number provided, to no avail.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Sales and Service Contact Centre who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
Good day Mokgaetsi Tlhotse,
I tried contacting you on the number provided, to no avail.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Sales and Service Contact Centre who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)