FRUSTRATED

I made a payment a big on the 26th of April, today is the 4th of June and the person has not yet received the money.

FNB sent me a mail 2 weeks ago to confirm that the money were deposited into their account all though is was not the truth

I went to the branch last week and they told me that FNB put a hold on the money but they are going to release the payment and it will show in their account within a few seconds. It 4 days later and nothing

I phoned again today and FNB told me they are going to phone me back and they did but put me on hold for 20 minutes then I put the phone down

I just phone again and the lady told me it was deposited and that I must ask for that guy statement and I must not believe him after FNB confirmed 2 weeks ago it was deposited and last week that FNB put a hold on my account.

I can not stand this anymore!!!!! please help!!!!!!

ref nr CAS ********** _29H0M5