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Yullene A

1 reviews | Active since Mar 2018

01 Mar 2018, 12:53

Frustrated

I hate calling Fnb and then I get to be on hold for more then 30 min then finally someone takes my call but make me go from A Z spend a Hour and still no way forward!!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Mar 2018, 13:18
Official

Hello Yullene92 ,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***