NB
Niti B

1 reviews | Active since Oct 2017

04 Nov 2017, 11:13

Frustrated!!!!

I am so irritated please fnb can u kindly assist on this email has been sent missing payment yesterday but still no money reflecting in my wifes nedbank ac this so unacceptable as briardene branch consultant insisted beneficiary details correct and i trusted that enquiry consultant now the payment still not reflecting stillllllllll sitting consumer card poot service again and again again fnb pathetic service!!!!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Nov 2017, 11:56
Official

Good day niti-bhatt,

Thank you for bringing this matter to our attention.

I have reviewed your previous complaints and noted that you have been advised that the matter has to be addressed with Nedbank as the funds was paid successfully from FNB. Due to the reference number that was changed the funds are in Nedbank's suspense account and Nedbank has to be allocated it to the recipient account.

Regards,

Hello Peter Complaint Team

*** (option one)