FRUSTRATED

I am frustrated at the fact that I woke up on the 23/01/2020 to have money withdrawn from my fnb account at 2am in the morning i called fnb same day to report the matter they advised that they had open a ***** case and that they should get back to me with feedback but not even once have they i have contacted fnb countless times but im yet to speak to someone who can assist me and today is the 7/02/2020 i am angry and frustrated now i dont have money to go to work and i have to see how i get to work