DM
Darren M

1 reviews | Active since Feb 2013

28 Oct 2016, 10:42

FRUSTRATED

<p>For the first i called FNB Premier and Digital Banking and i was told that they cant help me, I need to make an urgent payment and cant authorise it becuase i dont have data, it wont even connect to WI-FI, so i am left stranded and unable to buy data online cause i need to authorise the payment on the app BUT HOW CAN I AUTHORISE IT IF i cant data from FNB</p> <p>I DONT HAVE TIME FOR NONSENSE I AM MOVING MY ACCOUNTS</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Oct 2016, 13:22
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)