ZL
Zandile L

1 reviews | Active since Aug 2016

08 Aug 2016, 09:07

Frustrated

<p>I requested funds to be transferred to my account on the 08th August from the 32 day Flexi Account and till now, the funds have not been deposited into my account. I have been struggling with your app on my phone the entire weekend, where i couldnt transact nor have access into it as the error that shows is system currently unailable and i should contact some number.</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Aug 2016, 09:48
Official

Good Day

Please accept our apologies for the disappointing experience and the unnecessary concern caused.

we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.

The reference for your complaint 987191/ 987206

Kind regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: ********** 404 (option one)