Fruadulent amounts on my account!!!

Item: FNB (First National Bank)
Rating: 2
Author: marga S

I Noticed ********** activity on my Cheque account on the 28th of February, I immediately reported it to FNB on the 28th whereafter a \Cheque and Debit Card ***** Claim Form"was sent via e-mail. I comnpleted the form and send it back to the email that was confirmed by FNB email: [Email Removed] I was then sent an automatic reply from FNB confirming receipt with an Reference number: ***.<br> <br> I was informed 5 business days!"

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Replies (1)

FNB (First National Bank)'s replyOfficial

23 Feb 2015, 08:49

Hello Marxsie,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 629595.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply23 Feb 2015, 08:49

Official