BJ
Bettie J

1 reviews | Active since Jun 2015

07 Jun 2015, 20:53

Frozen bank account

A current account that gets frozen with no prior notification? 4 days on and still not able to access funds. Unable to settle debts, building up a bad cr record, stop orders will be bouncing. fica gets blamed for this, but yet fnb holds all ids and proof of addreses for the other 9 accounts on my portfolio. Surely there is better service out there.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Jun 2015, 09:13
Official
Hello Bettiej@,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 699399.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)