LJvV
Lucas Jansen van Vuuuren
1 reviews | Active since Jun 2012
05 May 2015, 14:06
Frozen account without any warning
FNB has frozen my account today without giving me notification.<br> After having lunch I find out that FNB froze my account. Now I can not leave the restaurant without leaving my drivers licence behind and I can not drive without a licence.<br> FNB Northgate does not offer any assistance for my situation.<br> This is not what I expect from FNB and to think I always used to tell people to switch...<br> Im not a happy customer!!!
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FNB (First National Bank)'s replyOfficial
05 May 2015, 14:25Hello lucasjvv,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 678025.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 678025.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply05 May 2015, 14:25
Official
Hello lucasjvv,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 678025.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 678025.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)