ON
Ozious N

1 reviews | Active since May 2020

27 May 2020, 09:14

FROZEN ACCOUNT WITHOUT ANY COMMUNICATION

My account has been frozen by FNB with the claims of refund dispute from SARS. Consultant from FNB advised that I call sars Which I did & sars confirmed everything is in order from their side and they indicated that FNB is suppose to call or email them if they suspected any *****. Sars even emailed the statement of account which I forwarded to FNB and still no one is able to assist.

NOW IF FNB DOES NOT SORT THIS OUT BY END OF BUSINESS TODAY, I’M GOING TO ENGAGE NCR & OMBUDSMAN FOR BANKS TOMORROW. Will then later share this experience in all media platforms so the public can be made aware of such experiences from FNB.

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Replies (1)
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Ozious N's update27 May 2020, 12:39
Reviewer Update
Thanks and let’s hope your department resolve this matter by end of business today.