1 reviews | Active since Jun 2016

11 Dec 2015, 09:24

Frozen Account with out Warning

Hi ALL<br> <br> <br> Please Note that i am Currently Unhappy that my Account has been Frozen by FNB with out any Call just a SMS.<br> <br> My Account has been Frozen and not Sure why as this is A personal account where my Monthly Salary gets Paid into.<br> <br> I sent a Email last Night With all my Documents Reattached again put still no Response.<br> <br> FNB Gold Cheque Account<br> <br> <br> ***<br> <br> ID:*** Hilton Ainslie <br> <br> <br> And Somebody From FNB will have to Contact me also before that time and Explain Why My account has been Frozen.<br> <br> Also Take note this is Where My Salary gets Paid into and my Next Salary will be Paid on 15/12/15 if this Account is Still Frozen by then i Will take Legal Matters and Change my Bank.<br> <br> <br> <br> <br>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Dec 2015, 09:51
Official
Hello hilton1991,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 831138.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)