BM
Bonolo M
1 reviews | Active since Jan 2017
22 Oct 2019, 10:57
Frozen account
My account has been frozen for 3 months, I wasn't notified, I went to the Sunward park branch in Boksburg, most helpful, no reason on the system was given, couldn't get hold of investigating officer Samantha Malgass, this happened twice when I went to bank, I lodged a complaint against ***** dept in 10 October, still no response all I got was email stating the R1000 paid by someone to me is suspected ***** activity, I'm not suspected but the person who did the deposit, but my account is frozen..pathetic service.. 3months my account still frozen
Helpful (0)
Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
22 Oct 2019, 12:22Good Day Bonolo Modise
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***NF
Regards,
Hello Peter Team
Tel number: ***
FNB (First National Bank)'s reply22 Oct 2019, 12:22
Official
Good Day Bonolo Modise
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***NF
Regards,
Hello Peter Team
Tel number: ***
BM
Bonolo M's updateReviewer Update
22 Oct 2019, 13:38This is the 3rd reference number and generic response I have gotten, still no answers and solutions
BM
Bonolo M's update22 Oct 2019, 13:38
Reviewer Update
This is the 3rd reference number and generic response I have gotten, still no answers and solutions