Frozen Account(*****)

My Cheque Account was unreasonably Frozen without any communication from the bank apparently for an unverified amount of money into my account, my bank statement does not support the I called about 5 times and of all 5 times I was promised that my "complaint has been escalated or the ***** Analyst Investigator will contact you soon with more details" meanwhile I do not have access to my FUNDS. No Food and No money transport money to school and work.