AK
ANNAH K
1 reviews | Active since Mar 2015
12 Mar 2015, 05:57
FROZEN ACCOUNT BUT NO ONE KNOWS WHY
A family trust account *** (Bakgalaka Family Trust), has been frozen due to outstanding \fica"requirements. I have called the business call center numerous times but no one there even their team leader knows what documents I must submit in order for this account to be \""UPLIFTED\"". They informed me that a Specialist will call me either today"
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FNB (First National Bank)'s replyOfficial
12 Mar 2015, 09:07Hello mapulakh,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to Business Banking who will contact you shortly.
Complaint reference 644261 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to Business Banking who will contact you shortly.
Complaint reference 644261 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply12 Mar 2015, 09:07
Official
Hello mapulakh,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to Business Banking who will contact you shortly.
Complaint reference 644261 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to Business Banking who will contact you shortly.
Complaint reference 644261 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)