FROZEN ACCOUNT

Good morning Customer Care

Still i haven't got any updates from FNB as they promised they will resolve the matter after i sent them the invoice that was requested last week Wednesday by Lunga and now Nompumelelo she not giving me any updates as well, Which i did explain that i was consulting for Loli Ngwane as they paid me that amount . And did gave them all the information they wanted on the email i would like to know what the why they haven't given me any updates , And why did he promised that the matter will be resolved soon if i sent him the invoice as per his email :Complaint Reference ***NF