WD
William D

1 reviews | Active since Jul 2018

29 Jan 2019, 10:19

FROZEN ACCOUNT

Good day,

Can you please Unfreeze my sons Ycard account.

I provided the required documents to the CCD couriers.

Someone has sent money to this account, but when i try to transfer money over from my account. it says it's frozen.

Please unfreeze it, as I need that money that was sent yesterday.

I also sent the DOCs to FNBCARD and SUPER SERVICE.

I used my ID number as the reference in the email.

Please email me!!!!!!!!!

Thank you!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Jan 2019, 13:20
Official
Good Day, 
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. 

The reference number is ***NF. 

Regards, Hello Peter Complaints Team 

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