1 reviews | Active since Sept 2018
Frozen account
My bank account got frozen for no apparent reason, because I'm an ex-employee no explanation to the cause was given. Only told to speak to management at the branch, although this a personal account and not staff. The consultant at Vangate couldn't even tell me the cause. Highly upset as I'm expecting funds to come in. They shouldnt reserve the right to block my account.
Good Day
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***