1 reviews | Active since Aug 2017
Frozen Account
I have a problem with Fnb. A chq was paid intoy account and reversed. My account had fund init before this transaction. Now FNB has reversed the amount twice thus making my account to be in the negative. I cannot access the funds I have in the account and my debit orders are not paid. I have been to the branch on 27 ;Aug 17 but to date nothing has been resolved. I m stuck as its month end and I have commitments to fulfill
Regards
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)