BS
Busisiwe S
1 reviews | Active since Feb 2015
23 Feb 2015, 12:53
Frozen account
I was last year implicated in a ***** case which resulted in my bank account frozen on 1/08/14.On Dec 08 the charges against me were dropped and the bank got an order to unfreeze my account.Still to date the hold is still there when I go and enquire they tell me they are waiting for their legal dept to unhold my funds.This has been a long wait,I am now about to loose a business deal.Pls help me.
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FNB (First National Bank)'s replyOfficial
23 Feb 2015, 12:58Hello QueenBusi,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 630044.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 630044.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply23 Feb 2015, 12:58
Official
Hello QueenBusi,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 630044.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 630044.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)