Froze my Mortgage - due to FICA details not updated. No correspondence received

<p>FNB froze my account due to FICA info not being updated - without any communication. I updated all my details on online banking, but they have old info on the "Mortgage system". So the bank that prides in being first in innovation cannot even consolidate email address from 3 years back on the mortgage application to the most updated info on Internet Banking.</p> <p> </p> <p>Absolutely disgusted with the lack of communication! Still waiting on email to update FICA documents.</p> <p> </p> <p>Please CONTACT ME ASAP!!!</p>