Froze my account and consultants unproffesional

One of my clients transfered money onto my business account, I was advised that the process would take 48hours, to my suprise they only released a portion of the amount.

I went to the branch, they gave me a number to call, ofwhich I did and I spoke to 4different consultants, who gave me different stories.

I called ********** 479 spoke to to a consultant by the name of Mbali Sibiya, who was very rude, told me she doesnt know what was happening and she hangup!

Ive got employees to pay, and clients to provide service to, im not sure how im supposed to continue with FNB if this is the kind of service I will be getting.

Its been almost a week now and still not getting any joy.

Fnb please sort this out before I move my business else where.

Regards Alfred Moseri Account no ********** 6924 Cell no ********** 555