FROZE ACCOUNT WHEN ASSURED ALL WAS FINE

My business account has been frozen due to *********** people who supposedly their to help you. I was informed my account was going to be frozen 24/04/2015. I called straight away to find out the reason and was told not to worry by two employees of FNB that all was fine and that it was a just a system error. I asked them again if it was all fine. Assured again all was fine. <br> <br> Until my colleague tried to pay for something on 29/04/2015 and wouldn't receive the payment, she then tried to withdraw money from the ATM and was given a slip saying account frozen.<br> She and I went in to found out what is going on. The staff where very helpful and called numerous times to get hold of the KYC Department and where constantly told they have no clue why the account was frozen or why the account was being audited. Their own employees at Longbeach Mall have also sent in their complaints as this is shocking service to their customers and for themselves who have not been informed or given a proper reason for all this. <br> Because of FNB KYC Department I am now unable to pay my employees who have kids and rent to pay because I was told all was fine and nothing to worry about.