GP
George P

1 reviews | Active since Jun 2014

30 Mar 2016, 16:23

From pil**** to post!!!

Good day.<br> I have opened an Global Account today and have been trying to transfer funds to said account with no luck. I have phoned all manner of departments for some assistance and no one can help me. I have spent the past 23 minutes holding on just to find out that I have to request a transfer via mail before the account works? Why have online banking if it DOES NOT WORK??? <br> I find this frustrating and the time I have wasted trying to resolve this is time I can never get back!!!<br>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Mar 2016, 16:36
Official
Hello George.Prinsloo1,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 896084.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)