From Gold Cards to Problatinum Cards

<p>Ever since I upgraded to platinum cards, I have been experiencing bad service from FNB and Mr D courier services. When I call FNB To assist me in tracking my credit card, they take me from pillar to post, same thing with Mr D. Mr D claimed to have called me but my phone has not recieved any call from them. DCC courier services delivered my cheque card without a problem. I am not happy with the service recieved ever since the Upgrade. I am traveling to Abu Dhabi in two to three week time. I demand my credit card and update my online banking accounts as it is causing me a lot of confusion. I dont have time to figure out your my un-updated online banking and I WANT MY CREDIT CARD. Case no: ********** </p>