From ********** debit orders to penalty fees.

Item: FNB (First National Bank)
Rating: 2
Author: Arno T

I have been struggling years with unknown debit orders going off my account.<br> Last month I had 3 going off and decided to finally go into the bank.<br> The bank can't stop people from debiting my account as they have a \trust contract"or whatever with companies to implement debit orders. They don't even look if it is right as one had my account number"

Helpful (0)

Replies (2)

FNB (First National Bank)'s replyOfficial

05 Oct 2015, 09:41

Hello ArnoDT87,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 774846.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply05 Oct 2015, 09:41

Official

Arno T's updateReviewer Update

14 May 2019, 23:35

Forgot about this complaint. FNB never helped with this, I eventually had to have them change accounts so I have a new account number just to prevent ********** debit orders.

Arno T's update14 May 2019, 23:35

Reviewer Update

Forgot about this complaint. FNB never helped with this, I eventually had to have them change accounts so I have a new account number just to prevent ********** debit orders.