From First to 10TH National Bank

Please change your Slogan to (How can we get rid of you.)

On the 08/03/20 my card was cancelled without my authorization.

On the 25/03/20 I tried to enquiry on this matter as to how it came to be that my card was cancelled, So I went on to my not so friendly customer care app & live chatted to the first representative(Silo Sibongiseni).The response I got from the enquiry was that "The system shows that the card has been cancelled,You need to order a new card. & then closes the chat from his side. sill with no validated information or assistance.(Would you be happy with this answer, If this was your funds??).I then contacted a 2nd representative(Precious Kgoadibane)Informing her of the cancelled card, This is the response!" Please note the card was cancelled at the branch,Please visit Melrose Arch branch for further assistance. I rep**** being the card owner Why was the card cancelled in the first place,I was never notified. End of Convo! THIS IS THE SCARIEST PART Iv never been to MelroseArch .So who exactly was able to walk into the branch with all your 'fancy Tec' & ''Video Feed'& give the authorization on Not my behalf to cancel an active account.It makes me feel at Risk with my account & a violation of my privacy! With all your fancy security ÍF THERE IS MISSING FUNDS ,THIS WILL BE TAKEN FURTHER.