From best to wwwworst bank

To be honest this experience with fab has been the worst to the point of anger this morning I asked a amount simply be reversed they sent me from pillar to post wasting my airtime then finally got someone who helped then credit card people decided to increase my limit fair enough need me to sign a document I called explained that I don't see why they need pay slips if I have it on my statement I am so frustrated with this bank how can we help you they ask how about saying we don't care we just wasting your time I think fnb has forgotten their loyal clients and should be shown their bank is only their cause we as consumers use the bank