1 reviews | Active since May 2016
From a 5 Star Bank to possibly the W O R S T bank of 2016 - and 2017 is not looking great either
<p>And the ebucks /Dischem saga is still ongoing</p> <p>4 months and still no update to my ebucks.</p> <p>Any other consumers out there experiencing this problem where when you purchase anything at Dischem, swipe your ebucks card, there are no points added to your ebucks at FNB?</p> <p>What horrid service you are offering or not offering FNB?</p> <p>and Let's not even touch on yor shoddy security or none security at your "safety" deposit boxes (There's an oxy***** if ever I heard one)</p> <p>What has gone wrong with FNB? From a premier service offering Bank to a bank that absolutely does not deliver on its promises</p>
Good Day
Thank you for your email and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
Tel number: *** (option one)
Good Day
Thank you for your email and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
Tel number: *** (option one)
