FRIGHTFUL SERVICE

As expected, FNB once again assumed things and took shortcuts. They just responded to my email, but unfortunately, commented on the wrong account without verifying with me first. This is similar to how they are quick to put a hold on your funds without proper communication. I clearly stated the business in question, which has been active since 2013. However, due to their ignorance, they chose to respond regarding a 2019 business that had nothing to do with my query.

Given their consistently poor customer service, it's becoming clear that people should start considering other banks. FNB charges high banking fees, yet their service quality remains subpar.