FRIEZE BANK ACCOUNT

An FNB customer for 20 years - Have a business trust accounts opened at Mtubatuba branch. I got a phone call on 10 Feb 2015 from a consultants demanding fica documentations to be UPDATED. He demanded that i must bring it in intermediately, I told him that i am in Durban and that i will see him in 2 days time. He told me that it will be to late and that he will freeze my account, and that he will send my cheque back. I did go to the bank on Thursday the 12 Feb 2015 and gave them all the documents, AND STILL my account is frozen, 3 weeks later!!<br> They received an proof of residence and an copy of my ID, and i bought this property through FNB so they should have an copy of the trust deeds. To apply for a copy from the deed offices take time sense we live in SA<br> THEY LOST IT, SO WHY AM I PUNISHED?<br> IT SEEMS NOBODY CAN HELP ME!!!! What happened with your slogan????<br> <br> <br> <br> <br>