Freezing of Business account

It is disgusting in this day and age to find incompetence at a multinational financial institution like FNB.<br> <br> After submitting all documents requested and again calling to confirm that documents were sent. My business account was still frozen. Still holding on the line after 35 min waiting for someone with authority to assist.<br> its 8:55 and there is no management available.<br> FNB this is disgusting,<br> I will be moving my 5 business accounts to a bank that can offer the service that you cannot!