1 reviews | Active since May 2015
Freezing and or downgrading my Private Cheque account
I've contacted FNB private client around May this year to freeze and downgrade the private client account because im currently under debt review. they didnt help me, i went to the bank around October in Malvern (Cleveland), 4 days later i was told my account wont be downgraded because i'm owing them about R1000. now the money will go up due to the high monthly fees the private account has. who is going to pay for all this fees?
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)