NP
Nandipha P
1 reviews | Active since Dec 2021
20 Dec 2021, 13:19
Freeze/Block
So it's the 20th a little over a week since my account has been frozen. I have received no update and yet I have made several calls to the card ***** department. I have recently been told they have a backlog, so they must have a black Christmas???? I regret moving from standard bank to fnb, I hate this bank and its *********** employees. And this Corne Palmer who is supposed to call is probably on holiday with family while I can't even buy bread for my own kids I HATE FNB
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Nandipha P's updateReviewer Update
22 Dec 2021, 16:04It's the 22nd again I took my time off at work, I keep getting meaningless sms that I will be responded to. I have had it... My patience has run out. Today I'm told Angelique Jansen is the investigating officer who will call me but I have been hearing the same story. It's better for FNB to transfer my funds to another account and continue with their investigation
NP
Nandipha P's update22 Dec 2021, 16:04
Reviewer Update
It's the 22nd again I took my time off at work, I keep getting meaningless sms that I will be responded to. I have had it... My patience has run out. Today I'm told Angelique Jansen is the investigating officer who will call me but I have been hearing the same story. It's better for FNB to transfer my funds to another account and continue with their investigation
NP
Nandipha P's updateReviewer Update
23 Dec 2021, 07:09I have made countless efforts to get my account unblocked so I don't need it to be unblocked anymore. I want my salary which was paid on the 10th December to be transferred to my capitec account:*** because it is unreasonable for the bank to block withdrawals and debits but accept credits. It is nearing month end and I have rent to pay, accounts and school fees. I have 3 kids. I have been sent from pillar to post given different names of people I need to speak to. First it was Zwelakhe Madikane, then it was Corne Palmer Today I am told it's Angelique Jansen that I have to speak to, so you can keep the investigation pending for the next century for all I care just transfer my hard earned cash to the account provided.
NP
Nandipha P's update23 Dec 2021, 07:09
Reviewer Update
I have made countless efforts to get my account unblocked so I don't need it to be unblocked anymore. I want my salary which was paid on the 10th December to be transferred to my capitec account:*** because it is unreasonable for the bank to block withdrawals and debits but accept credits. It is nearing month end and I have rent to pay, accounts and school fees. I have 3 kids. I have been sent from pillar to post given different names of people I need to speak to. First it was Zwelakhe Madikane, then it was Corne Palmer Today I am told it's Angelique Jansen that I have to speak to, so you can keep the investigation pending for the next century for all I care just transfer my hard earned cash to the account provided.