Freeze their accounts in middle of december and never call them. Wow

Item: FNB (First National Bank)
Rating: 2
Author: ipeleng B

So you can't call your customer and see what his problem is? Or What you ran out of airtime?, wow, I just gave you my number and you reply with the same message call us. I need a refund and money that I sent into my account, Regards ****NationalBank

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Replies (1)

FNB (First National Bank)'s replyOfficial

22 Dec 2015, 10:15

Hello ipelengbela ,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 836379.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply22 Dec 2015, 10:15

Official