CS
Charl S
1 reviews | Active since Aug 2012
13 Mar 2015, 12:47
Freeze account, FICA -> information was provided
Dearest FNB.<br> <br> You have frozen a business account because you have breached my trust and your systems are also inaccurate! - I CAN PROVE THIS!<br> <br> You froze the account in question & locked funds in account<br> You did not follow a reasonable procedure because.<br> <br> ALL FICA documentation was provided to you when the account was opened and AGAIN upon request late last year.<br> <br> Due to your inadequate/low quality method of operating and TOTAL breach of trust I am cancelling EVERYTHING to do with FNB !!<br> <br> Trust account, Savings, Bond to be moved. - F&CK U
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Replies (1)FNB (First National Bank)'s replyOfficial
13 Mar 2015, 13:01Hello CharlieXYZ,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to Business Banking who will contact you shortly.
Complaint reference 646017 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to Business Banking who will contact you shortly.
Complaint reference 646017 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply13 Mar 2015, 13:01
Official
Hello CharlieXYZ,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to Business Banking who will contact you shortly.
Complaint reference 646017 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to Business Banking who will contact you shortly.
Complaint reference 646017 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
