MH
Mabel H

1 reviews | Active since Dec 2013

09 Jan 2016, 15:17

Free Airtime

I was called and told to activate my fnb connect sim for cellphone banking and I will get R200 free airtime. I have activated it for both cellphone banking and myupdates...where is the rest of my free aitime. I only got R50.00 which from the branch, I was told its preloaded on the sim card.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Jan 2016, 08:19
Official
Hello Mabe87,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 845812.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)