1 reviews | Active since Mar 2014
**********ly blacklisted
Iam blacklisted by fnb for an account that I do not owe and have paid in full, neither did they contact me or trace me and worse of it I'm their client I bank with them. They listed me without following proper procedure not only hasthis resulted in me having a bad name but worse I lost out on a contract because of this. They gave me a played up letter by its self contradictory with two different dates and incorrect information. Worse of it I have to spend over an hour and half on the fone fighting for them to sort it out.... had it being me the client doing such to them they would sue me till I'm dead broke.
Didn't know fnb does commit ***** against its own clients. I wonder how many people have had to indure this horror.
No more Fnb for me
Good Day,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)