********** unauthorized Payments

On the 20th Jan 2020 FNB allowed a transaction from USA "Noom" for the amount of R2381.99 ($159). I never authorized this payment. I reported this to the ***** department. My card was replace at a cost of R199 and after this amount was put on pending, FNB released this payment to "Noom" on the 25th January 2020. I reported this as unauthorized and had my card replaced all very inconvenient just for FNB to release this payment. I want my money back in my account and will be looking at moving my business to another bank. For heaven sakes what does FNB not understand about ********** unauthorized payments. Also the ***** department did not even get back to me regarding this matter