********** transactions TWICE!!

I reported a case of *****. Whereby R99.99 was taken from my credit card for what appeared to be an “uber” transaction. I reported the case as I dont even have uber apps on my phone. ***** department cancelled my card and CHARGED me for it. So what issue do I have now?

1- the funds removed from my account have not been reversed back to me. 2- A SECOND ATTEMPT WAS MADE ON THE VERY SAME CARD just last night. Exactly 7 days from the first attempt. Only thing is, it was declined because that card was cancelled but i still received the notification that the attempt was made.

So now… can i get my R99.99 back since we can all see this was a ***** attempt. Who knows how often this happens?

With security levels as deep as FNB how can this occur? And twice nogal?