NJ
Nonhlanhla J

1 reviews | Active since May 2011

23 Oct 2019, 14:29

********** transactions on my account

I logged a case with the ***** department on the 4th October till today i dont have feedback i have to call everday to follow up i send email to yor complaints department , worse service ever. I cancelled my card on the 9th of June and got cancelletion confirmation , howver there are transactions being processed on the cancelled card, Spoke to Philile and they advised me that there is a floor limit of R100 , i do not care that's a mess up on FNB Bside why the hell do you have a floor limit on cancelled cards? i need feedback and demand my money .FNB just remove the card from my profile Ref ***7.

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Replies (1)
NJ
Nonhlanhla J's update23 Oct 2019, 15:13
Reviewer Update
This is not acceptable all i get is that its has been escalated to the relevant department , in the mean time transactions are still being processed on the cancelled card