KS
Karen S
1 reviews | Active since Feb 2016
29 Feb 2016, 08:19
********** Transactions
I have been investigating my account since August 2015, there have been monies taken off my account of R 99.00 every month which i have not signed or requested to come off. I am highly Peeved because there are amounts of R 99.00 and just recently R 100.00 rand been taken off <br> <br> August was from a Moodly C150930<br> Then Skylab 365 ***<br> Then BEEZO RF***4BEEZO14069<br> And now Vervida ***2<br> <br> I am a single mom trying to make my payments R 200.00 every month is going out of my account and this is unacceptable. FNB PLEASE make these monies come back to me.
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Replies (1)FNB (First National Bank)'s replyOfficial
02 Mar 2016, 09:33Hello kazs78,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 880619 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 880619 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply02 Mar 2016, 09:33
Official
Hello kazs78,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 880619 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 880619 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
