KS
Karen S

1 reviews | Active since Feb 2016

29 Feb 2016, 08:19

********** Transactions

I have been investigating my account since August 2015, there have been monies taken off my account of R 99.00 every month which i have not signed or requested to come off. I am highly Peeved because there are amounts of R 99.00 and just recently R 100.00 rand been taken off <br> <br> August was from a Moodly C150930<br> Then Skylab 365 ***<br> Then BEEZO RF***4BEEZO14069<br> And now Vervida ***2<br> <br> I am a single mom trying to make my payments R 200.00 every month is going out of my account and this is unacceptable. FNB PLEASE make these monies come back to me.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Mar 2016, 09:33
Official
Hello kazs78,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 880619 .

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)