HS
Hennie S

1 reviews | Active since Sept 2017

03 Nov 2018, 21:04

********** transactions

I received a sms yesterday.

On my sms it only states UPS NCONNUPS and the amount is R99, so it is clearly a ********** transaction. How could FNB authorise transactions without signed FICA documents.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Nov 2018, 09:12
Official

Good day Hennie Smal,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to FNB Sales and Service Contact Centre who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints Team

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