RP
Rudi P

1 reviews | Active since Apr 2009

18 Oct 2015, 21:50

********** transaction reversed

2 ********** transactions were done on my cheque account. <br> R4599.80 in Atteridgeville on 28Jun at 11:40<br> R3499.90 in Queenstown on 2Jul at13:36<br> The bank refunded me almost a month after these transactions happened. On 16 October an amount of R3499.90 was reversed again putting me again in a very tight financial position. Like they say : \Pay back the money". I would like to know why I was not informed of this via my banker? I would like to have my money back as soon as possible. """

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Oct 2015, 08:46
Official
Hello blikbeker007,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 789217.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)