********** transaction

I opened a bank account with FNB on 31 December 2020, after the consultant had assisted me he handed me a SIM card and told me it was for me to use whenever I needed to be in contact with the bank or make a sim swap if I wanted to use my old number with it. He didn’t mention anything about money being deducted from my account for the SIM card. I used my account in January but to my surprise in March R45 was deducted for “top up FNB connect”. I haven’t even opened the SIM card to activate it neither have I agreed nor been told I was going to be charged for it. I don’t want this SIM card I want it cancelled and my money reversed as I haven’t opened nor used this SIM card. This is ***** for a consultant to set up a debit from my account without my consent he even ensured that the money be deducted form my other savings account.