********** TRANSACTION

TO say the least, I am very disappointed in FNB. I have been hearing different version of stories telling that FNB cheats the customers and ***** money from their account. So this happened to me tonight. Before I went to bed, I had an avail bal of 152rands. I woke up in the middle of the night and discovered that FNB has deducted 2 different charges from my account which now leaves my available balance in the negative 1807rands. An amount of 1356.93 and another 603.80 was erroneously deducted from my account. How is that even possible?

Please FNB, do the needful and refund my money. This is a bad dent on your image and reputation. I don’t want to believe it is to you bank staff that are compromising customers details and *****ing from innocent people. I will love to understand the reason why you have deducted this outrageous amount of money from my bank account. Where did I make this purchase and why is it only reflecting now? I tried to communicate in the FNB in app chat platform with one banker whose name is Frank only for him to run away and stopped communicating after I explained my issue to him. This has come to prove my point that FNB and it’s staff knows about what is going on in my account and I am left wondering how many other customers are being ******** like this on a daily basis 😞