********** TRANSACTION.

<p>19TH January, 2017 payments were initiated from my wife’s FNB account via online banking which were not authorised. The following was immediately done. We met with Sharon at FNB. All transactions were blocked. The user name and password were changed. A case of ***** was reported with the Brackenfell Police: Case No. CAS 189/1/2017.</p> <p>The bulk of the money was retrieved except R6000.00.</p> <p>Following numerous phone calls and meetings with Sharon the R6000.00 remained not retrieved.</p> <p>A meeting with the Bank Manageress, Ms M. van Ryneveld was held. Following this we received a report from FNB ***** Department. Both FNB and the ***** Department imp**** that my wife must have given her details to the *********. Because of this FNB is not obliged to find the R6000.00. This does not only result in monetary loss but also the interest.</p> <p>We are very disappointed in the way this matter has been handled by FNB.</p> <p>How many more FNB clients are there suffering the same fate?</p>