LM
Lesego M

1 reviews | Active since Jan 2014

30 Sept 2016, 09:48

********** payment arrangement on my account

<p>There goes FNB making payment arrangements on my bond account without my consent. This is ******* as far as im concerned. I was not advised of this, nobody contacted me to inform me. All I recieved this morning was an SMS "confirming " the new payment arrangement. Who the hell did they make this so called agreement with???</p> <p>Next thing you know, im being contacted by their legal team informing me that they are going to reposses my house. This is unacceptable!</p> <p>I'm starting to think they are making me pay for soemone else's bond... smells fishy...</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Sept 2016, 12:47
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)