mM
maruis M
1 reviews | Active since Jan 2016
12 Apr 2016, 09:34
********** money deducted from my account twice.
In December R1680.00 was deducted from my account by MS Health a company that does not exist, I filled a dispute at Mugrave FNB Branch in December, money was paid back in my account in March. Than the same amount of money by the same company is than deducted again from my account on the 11th April 2016 never received any correspondence about this, this is ridiculous i want to know what is happening. I want my money back. :( :(
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FNB (First National Bank)'s replyOfficial
12 Apr 2016, 10:20Hello nana@l,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 903652.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 903652.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply12 Apr 2016, 10:20
Official
Hello nana@l,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 903652.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 903652.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)